Privacy & Security

99cv's Privacy Policy — Your data, our responsibility

The security of your personal information is our top priority. This privacy policy clearly sets out what data we collect, why we collect it, and how we keep it safe.

Last Updated: January 2026
SSL Encrypted
All your data is protected by 256-bit SSL technology
Secured GDPR

Summary: 99cv fully respects your privacy. We collect only the information we need, keep it secure, and never sell it to third parties. This policy explains exactly what happens with your data.

1 Introduction & Scope

99cv (https://99cv.app) is one of Bangladesh's most trusted online gaming platforms. Our privacy policy applies to anyone who visits our website, creates an account, or uses our services.

This privacy policy explains what data we collect, why we collect it, how we use it, and what rights you have over it. By using the 99cv platform, you are considered to have accepted this privacy policy.

This policy has been prepared in accordance with applicable data protection laws in Bangladesh and international GDPR guidelines.

2 What Data We Collect

When you open an account or use our services at 99cv, we collect two types of information — data you provide directly and data collected automatically.

Data Type Example Purpose of Collection
Identity Information Full name, date of birth, national ID number Identity Verification (KYC), Age Confirmation
Contact Information Mobile number, email address Account communications, security alerts
Financial Information Mobile banking number (Mobile Banking/Nagad/Rocket) Deposit & Withdrawal Processing
Technical Information IP address, device information, browser information Security & Fraud Prevention
Usage Information Gaming history, transaction records, login times Service improvement, responsible gaming

We never collect highly sensitive financial information such as your bank PIN, mobile banking password, or card number. If you are ever asked for such details, treat it as a fraud attempt.

3 How Your Data Is Used

99cv uses collected data strictly for defined purposes. We never sell your information to advertisers or third parties.

  • Account Management: Your information is used to create, verify, and secure your profile.
  • Financial Transactions: To process incoming deposits and outgoing withdrawals.
  • Customer Support: To respond accurately to your complaints and questions.
  • Security & Fraud Prevention: To detect multiple accounts or unusual activity.
  • Legal Obligations: To comply with government regulations and provide information to law enforcement agencies when required.
  • Service Improvement: Analytically, to improve service quality and develop new features.
  • Promotional Communications: To send you special offers and bonus information with your consent.

Unsubscribe from Promotional Messages: You can opt out of promotional emails or SMS at any time. Simply contact our support team or click the "Unsubscribe" link in any message.

4 Cookies & Tracking Technologies

99cv uses cookies and similar tracking technologies on its website. These help improve your browsing experience and maintain the security of the platform.

  • Essential Cookies: Essential for maintaining login sessions and security. These cannot be disabled.
  • Performance Cookies: To understand which parts of the site are used most — on a fully anonymous basis.
  • Functionality Cookies: Used to remember your language preference and other settings.
  • Analytics Cookies: To monitor site performance — without any personally identifiable information.

You can manage cookies through your browser settings. However, disabling essential cookies may cause some features of the site to not work properly.

5 Data Sharing Policy

99cv never sells your personal information. However, limited data may be shared with trusted parties in specific circumstances:

  • Payment Processors: Only the minimum required information is shared to process transactions via Mobile Banking, Nagad, and Rocket.
  • Game Providers: Third-party game software providers receive only the minimum data necessary.
  • Law Enforcement: Information may be disclosed in response to a valid order from a court or government authority.
  • Audit Body: A third party engaged for licensing and compliance verification.

Strict confidentiality agreements are in place with all relevant parties before any data is shared. They may use the data only for the specified purpose.

6 Data Protection Measures

99cv uses the latest technology and practices to protect your data. Our security framework operates across multiple layers:

  • 256-Bit SSL Encryption: Maximum-level encryption is applied to every data transfer.
  • Data Encryption: Sensitive data stored on our servers is kept in encrypted form.
  • Two-Factor Authentication (2FA): An additional layer of security when logging into your account.
  • Firewall & Intrusion Detection: Advanced technology to prevent unauthorized access.
  • Regular Security Audits: Periodic security assessments conducted by external specialists.
  • Restricted Access: Only authorized personnel can access data on a need-to-know basis.

In the Event of a Security Breach: In the event of a data breach, affected members and, where applicable, the relevant authorities will be notified within 72 hours.

7 Data Retention Period

We retain your data only for as long as necessary — no longer. Our general policy is:

  • Data for active accounts is retained for as long as the account remains active.
  • Even after account closure, transaction records may be retained for up to 5 years to comply with legal obligations.
  • KYC verification documents are retained for a minimum of 3 years after account closure.
  • Site log files are kept for a maximum of 12 months.

Once the retention period ends, data is securely deleted or fully anonymized.

8 Your Data Rights

As a 99cv member, you have the following rights over your own data. To exercise any of these rights, please contact our support team.

Right to Access

You have the right to know what information we hold about you and to receive a copy of it.

Right to Rectification

You may request that we correct any inaccurate or incomplete information we hold about you.

Right to Erasure

You may request deletion of your data under certain circumstances, though legal obligations may apply.

Right to Restrict Processing

You may request that we limit how your data is used for specific purposes.

Right to Data Portability

You have the right to receive information about yourself in a structured, readable format.

Right to Object

You may object to your data being used for specific purposes, such as promotional communications.

9 Children's Privacy

99cv is an 18+ platform. We do not knowingly collect information from anyone under 18. Age verification is carried out at the time of account registration.

If a minor has created an account by any means and this comes to our attention — or is reported by a guardian — the account will be closed immediately and all collected data will be deleted.

10 Third-Party Links & Services

99cv uses third-party game software and payment gateways on its platform. These third parties have their own privacy policies, for which 99cv is not responsible.

We recommend reading the privacy policy of any third-party service before use. We work exclusively with trusted, vetted partners.

11 Privacy Policy Updates

99cv reserves the right to update this privacy policy as needed. Members will be notified in advance through the platform whenever significant changes are made.

Continued use of the platform after any changes constitutes acceptance of the updated policy. The date of the latest update is always displayed at the top of the page.

12 Contact

For any privacy-related questions, data access requests, or complaints, please contact our support team:

Email: [email protected]
Support: 24/7 Live Chat (from within the platform)
Response Time: Typically within 24–48 hours

Why Trust Us

Your In Data Protection Our Commitment

99cv's privacy policy is more than words on paper — every commitment is backed by real technology and processes.

End-to-End Encryption

Every piece of data you transmit is protected by 256-bit SSL technology. No hacker or third party can intercept it in transit.

Your Data Is Never Sold

99cv never sells your personal information to advertisers or data brokers. Your data is used solely to provide you with our services.

Your Data, Your Control

You can request to view, correct, or delete your data at any time. We respond with full transparency.

Minimal Data Retention

Data is not retained once it is no longer needed. Holding data beyond legal requirements is against our policy.

Regular Security Audits

External cybersecurity experts regularly audit our systems. Any vulnerabilities identified are addressed immediately.

24/7 Privacy Support

Our support team is available around the clock for any data-related questions or requests. Fast, transparent resolutions are guaranteed.

General Inquiries

About Privacy What You Need to Know

No, never. 99cv does not sell your personal data to any advertisers, data brokers, or third parties. Your data is used solely to provide our services, ensure security, and meet legal obligations.

Even after account closure, transaction records are retained for up to 5 years and KYC documents for a minimum of 3 years to meet legal obligations. All data is securely deleted once these periods expire.

Yes, you have the right to view and obtain a copy of your data. Submit a request through our live chat support or via email. After identity verification, data is typically provided within 48 hours.

Essential cookies for login sessions and security cannot be disabled. Turning off performance and analytics cookies will not affect core site functionality — it may only reduce the level of personalization.

First, submit your complaint via our live chat or to [email protected]. You will receive an initial response within 48 hours. If the issue remains unresolved, please refer to our FAQ Page review or appeal to the relevant regulatory authority.
Get Started Now

On a Secure Platform Join Now

Play with confidence knowing your privacy is protected. Join 99cv and enjoy slots, Live Casino, and Sports Betting.

SSL Secured Platform  |  Data is never sold  |  18+

বাংলা